chore: import clean Agent Desk snapshot (2/7)

internal/ai/runtime/graphs/hitl.go

@@ -0,0 +1,101 @@
+package graphs
+
+import (
+	"strings"
+
+	"agent-desk/internal/pkg/i18nx"
+)
+
+const (
+	InterruptTypeTicketCreationConfirmation = "ticket_creation_confirmation"
+	InterruptTypeHandoffConfirmation        = "handoff_confirmation"
+)
+
+var (
+	ConfirmOrCancelPrompt          = i18nx.Get("graph.confirmOrCancel")
+	NeedExplicitConfirmationPrompt = i18nx.Get("graph.needExplicitConfirmation")
+	ConfirmationExpiredReply       = i18nx.Get("graph.confirmationExpired")
+	CancelCreateTicketReply        = i18nx.Get("graph.cancelCreateTicket")
+	CancelHandoffReply             = i18nx.Get("graph.cancelHandoff")
+)
+
+func ConfirmOrCancelPromptForLocale(locale string) string {
+	if strings.TrimSpace(locale) == "" {
+		locale = i18nx.DefaultLocale
+	}
+	return i18nx.Getf(locale, "graph.confirmOrCancel")
+}
+
+func NeedExplicitConfirmationPromptForLocale(locale string) string {
+	if strings.TrimSpace(locale) == "" {
+		locale = i18nx.DefaultLocale
+	}
+	return i18nx.Getf(locale, "graph.needExplicitConfirmation")
+}
+
+func ConfirmationExpiredReplyForLocale(locale string) string {
+	if strings.TrimSpace(locale) == "" {
+		locale = i18nx.DefaultLocale
+	}
+	return i18nx.Getf(locale, "graph.confirmationExpired")
+}
+
+func CancelCreateTicketReplyForLocale(locale string) string {
+	if strings.TrimSpace(locale) == "" {
+		locale = i18nx.DefaultLocale
+	}
+	return i18nx.Getf(locale, "graph.cancelCreateTicket")
+}
+
+func CancelHandoffReplyForLocale(locale string) string {
+	if strings.TrimSpace(locale) == "" {
+		locale = i18nx.DefaultLocale
+	}
+	return i18nx.Getf(locale, "graph.cancelHandoff")
+}
+
+type ConfirmationDecision string
+
+const (
+	ConfirmationDecisionConfirm ConfirmationDecision = "confirm"
+	ConfirmationDecisionCancel  ConfirmationDecision = "cancel"
+)
+
+func ParseConfirmationDecision(value string) ConfirmationDecision {
+	value = strings.ToLower(strings.TrimSpace(value))
+	if value == "" {
+		return ""
+	}
+	cancelWords := []string{
+		"取消", "不用", "不需要", "算了", "no", "cancel", "stop",
+		"нет", "отмена", "отменить", "не надо", "не нужно", "стоп", "хватит", "отбой",
+	}
+	for _, item := range cancelWords {
+		if strings.Contains(value, item) {
+			return ConfirmationDecisionCancel
+		}
+	}
+	confirmWords := []string{
+		"确认", "是", "好的", "可以", "ok", "yes", "continue", "confirm", "继续", "同意",
+		"да", "подтверждаю", "подтвердить", "переводи", "переведи", "давай",
+		"согласен", "согласна", "верно", "точно", "конечно",
+	}
+	for _, item := range confirmWords {
+		if strings.Contains(value, item) {
+			return ConfirmationDecisionConfirm
+		}
+	}
+	return ""
+}
+
+func IsCancellationReply(replyText string) bool {
+	replyText = strings.TrimSpace(replyText)
+	return strings.Contains(replyText, CancelCreateTicketReply) ||
+		strings.Contains(replyText, CancelHandoffReply) ||
+		strings.Contains(replyText, "已取消本次工单创建。") ||
+		strings.Contains(replyText, "已取消本次转人工。") ||
+		strings.Contains(replyText, "Создание обращения отменено.") ||
+		strings.Contains(replyText, "Передача человеку отменена.") ||
+		strings.Contains(replyText, "Ticket creation cancelled.") ||
+		strings.Contains(replyText, "Human handoff cancelled.")
+}