Files
agent-desk-ng/web/lib/stores/support-chat-realtime.test.mjs
mono 299ea50fb5 fix: recover chat replies and organize setup navigation [skip ci]
Targeted source-only patch from reviewed local e370485. Adds bounded realtime/catch-up recovery and moves the setup wizard under System. Static checks only; regression tests, full build and runtime verification have not been run. No deployment. Separate hardening-review branch is not merged. Expected tree: 6235478b9a.
2026-10-16 13:43:41 +00:00

322 lines
12 KiB
JavaScript

import assert from "node:assert/strict"
import { readFileSync } from "node:fs"
import test from "node:test"
import vm from "node:vm"
import ts from "typescript"
const deferred = () => {
let resolve
const promise = new Promise((done) => { resolve = done })
return { promise, resolve }
}
const conversation = (id) => ({ id, status: 3, customerUnreadCount: 0 })
const message = (id, conversationId) => ({ id, conversationId, senderType: "agent",
senderId: 1, messageType: "html", content: "Reply", sendStatus: 1,
customerRead: false, agentRead: false })
const page = (results = []) => ({ results, hasMore: false })
const flush = async () => { for (let i = 0; i < 20; i++) await Promise.resolve() }
// Run actual store and merge helpers with fake transport, APIs, visibility and
// clock. These regressions never open a network socket or touch browser data.
function harness(overrides = {}) {
let state, realtime, now = 0, nextTimer = 0, connects = 0, disconnects = 0
const timers = new Map(), modules = new Map(), sent = []
const config = { channelId: "fixture", externalId: "visitor-1" }
const document = { visibilityState: "visible" }
const api = {
ensureCustomerSession: async () => ({}),
fetchImWidgetConfig: async () => ({}),
fetchImConversationList: async () => page([conversation(1)]),
createOrMatchImConversation: async () => conversation(1),
createImConversation: async () => conversation(2),
fetchImMessages: async () => page(),
closeImConversation: async () => {},
applyCustomerSessionRefresh: () => {},
...overrides,
}
const mocks = {
zustand: { create: (init) => {
const set = (patch) => { state = { ...state, ...(typeof patch === "function" ? patch(state) : patch) } }
state = init(set, () => state)
return { getState: () => state, setState: set }
} },
"@/lib/api/im": api,
"@/lib/im-realtime": { createImRealtimeConnection: () => {} },
"@/lib/im-message": { summarizeIMMessage: (item) => item.content, parseMessageAssetPayload: () => null },
"@/lib/utils": { generateUUID: () => "fixture" },
"@/i18n/messages": { translateCurrentMessage: (key) => key },
"@/lib/sdk/runtime-config": {
readSupportChatRuntimeConfig: () => config,
setSupportChatRuntimeConfig: (next) => Object.assign(config, next),
},
"@/lib/realtime-connection": { createRealtimeConnectionManager: (options) => {
realtime = options
return {
connect: async () => { connects++; options.onStatusChange("connecting") },
disconnect: () => { disconnects++; options.onSocketChange(null); options.onStatusChange("disconnected") },
}
} },
}
function load(name) {
if (mocks[name]) return mocks[name]
if (modules.has(name)) return modules.get(name)
const url = name.startsWith("@/")
? new URL(`../../${name.slice(2)}.ts`, import.meta.url)
: new URL(name, import.meta.url)
const source = readFileSync(url, "utf8")
const compiled = ts.transpileModule(source, { compilerOptions: {
target: ts.ScriptTarget.ES2022, module: ts.ModuleKind.CommonJS,
} })
const module = { exports: {} }
modules.set(name, module.exports)
vm.runInNewContext(compiled.outputText, { module, exports: module.exports,
require: load, console, document, AbortController, WebSocket: { OPEN: 1, CONNECTING: 0 },
setTimeout: (callback, delay) => {
const id = ++nextTimer
timers.set(id, { callback, at: now + delay })
return id
},
clearTimeout: (id) => timers.delete(id),
})
return module.exports
}
const store = load("./support-chat.ts").useSupportChatStore
store.setState({ initialized: true, isOpen: true, isVisible: true,
conversations: [conversation(1)], conversation: conversation(1), activeConversationId: 1 })
return { store, api, config, document, timers, sent,
get connects() { return connects }, get disconnects() { return disconnects },
status: (status) => realtime.onStatusChange(status),
emit: (type, data) => realtime.onMessage({ data: JSON.stringify({ type, data }) }),
open: () => {
const socket = { readyState: 1, send: (value) => sent.push(JSON.parse(value)) }
realtime.onSocketChange(socket)
realtime.onStatusChange("connected")
realtime.onOpen(socket)
return socket
},
advance: async (ms) => {
const until = now + ms
for (;;) {
const next = [...timers].filter(([, timer]) => timer.at <= until)
.sort((a, b) => a[1].at - b[1].at)[0]
if (!next) break
now = next[1].at
timers.delete(next[0])
next[1].callback()
await flush()
}
now = until
await flush()
},
}
}
test("new chat after previous one receives a reply later than seven seconds while WS is unavailable", async () => {
let reply = false
const h = harness({ fetchImMessages: async ({ conversationId }) => page(reply ? [message(20, conversationId)] : []) })
await h.store.getState().startNewConversation()
await h.advance(8000)
reply = true
await h.advance(2000)
assert.equal(h.store.getState().messages[0].id, 20)
assert.notEqual(h.store.getState().status, "connected", "HTTP fallback must not claim WS is online")
})
test("new chat reuses an open socket, resubscribes and repairs a stale status", async () => {
const h = harness()
await h.store.getState().retry()
const socket = h.open()
await flush()
h.store.setState({ status: "disconnected" })
await h.store.getState().startNewConversation()
assert.equal(h.store.getState().socket, socket)
assert.equal(h.store.getState().status, "connected")
assert.equal(h.sent.at(-2).type, "unsubscribe")
assert.equal(h.sent.at(-1).topics[0], "conversation:2")
})
test("fallback stops on connection, hiding, closing and unmount, and resumes on visibility", async () => {
let reads = 0
const h = harness({ fetchImMessages: async () => { reads++; return page() } })
await h.store.getState().retry()
h.document.visibilityState = "hidden"
h.store.getState().recoverConnection()
const hiddenReads = reads
await h.advance(15000)
assert.equal(reads, hiddenReads)
h.document.visibilityState = "visible"
h.store.getState().recoverConnection()
await h.advance(5000)
assert.ok(reads > hiddenReads)
h.store.getState().setIsVisible(false)
const minimizedReads = reads
await h.advance(15000)
assert.equal(reads, minimizedReads)
h.store.getState().setIsVisible(true)
h.open()
await flush()
const connectedReads = reads
await h.advance(15000)
assert.equal(reads, connectedReads)
h.status("connecting")
h.store.getState().disconnectSocket()
const unmountedReads = reads
await h.advance(15000)
assert.equal(reads, unmountedReads)
assert.equal(h.timers.size, 0)
})
test("fallback has one in-flight latest refresh and cannot restart after unmount", async () => {
const pending = deferred()
const h = harness()
await h.store.getState().retry()
let reads = 0
h.api.fetchImMessages = () => { reads++; return pending.promise }
await h.advance(5000)
void h.store.getState().syncLatestMessages()
await h.advance(15000)
assert.equal(reads, 1)
h.store.getState().disconnectSocket()
pending.resolve(page([message(99, 1)]))
await flush()
await h.advance(15000)
assert.equal(reads, 1)
assert.equal(h.store.getState().messages.length, 0)
assert.equal(h.timers.size, 0)
})
for (const change of ["conversation", "identity", "round-trip selection"]) {
test(`late fallback cannot paint into a changed ${change}`, async () => {
const pending = deferred()
const h = harness()
await h.store.getState().retry()
h.api.fetchImMessages = () => pending.promise
await h.advance(5000)
h.api.fetchImMessages = async () => page()
if (change === "identity") h.config.externalId = "visitor-2"
else {
await h.store.getState().startNewConversation()
if (change === "round-trip selection") await h.store.getState().selectConversation(1)
}
pending.resolve(page([message(99, 1)]))
await flush()
assert.equal(h.store.getState().messages.length, 0)
h.store.getState().disconnectSocket()
})
}
test("bootstrap and retry attempt realtime even when loading history fails", async () => {
const h = harness({ fetchImMessages: async () => { throw new Error("history unavailable") } })
h.store.setState({ initialized: false, conversation: null, activeConversationId: 0 })
h.store.getState().bootstrap()
await flush()
assert.ok(h.connects > 0)
const before = h.connects
await h.store.getState().retry()
assert.ok(h.connects > before)
assert.equal(h.store.getState().status, "connecting")
h.store.getState().disconnectSocket()
})
test("loading initial history does not erase a newer realtime reply", async () => {
const pending = deferred()
const h = harness()
await h.store.getState().retry()
h.api.fetchImMessages = () => pending.promise
const loading = h.store.getState().refreshMessages()
h.emit("message.created", { conversationId: 1, message: message(20, 1) })
pending.resolve(page([message(10, 1)]))
await loading
assert.deepEqual(Array.from(h.store.getState().messages, (item) => item.id), [10, 20])
})
test("late close for previous request does not close or disconnect the new chat", async () => {
const pending = deferred()
const h = harness({ closeImConversation: () => pending.promise })
const closing = h.store.getState().closeConversation()
await h.store.getState().startNewConversation()
const disconnects = h.disconnects
pending.resolve()
await closing
assert.equal(h.store.getState().conversation.id, 2)
assert.equal(h.store.getState().conversation.status, 3)
assert.equal(h.disconnects, disconnects)
assert.equal(h.store.getState().conversations.find((item) => item.id === 1).status, 4)
})
test("a successful pending send cannot reconnect or start polling after unmount", async () => {
const pending = deferred()
const h = harness({ sendImMessage: () => pending.promise })
const sending = h.store.getState().handleSendMessage("hello")
h.store.getState().disconnectSocket()
pending.resolve({ ...message(10, 1), senderType: "customer" })
await sending
await h.advance(15000)
assert.equal(h.connects, 0)
assert.equal(h.timers.size, 0)
})
test("closing the active conversation stops degraded polling", async () => {
let reads = 0
const h = harness({ fetchImMessages: async () => { reads++; return page() } })
await h.store.getState().retry()
await h.store.getState().closeConversation()
const before = reads
await h.advance(15000)
assert.equal(reads, before)
assert.equal(h.timers.size, 0)
})
test("connection opening during fallback queues one fresh catch-up after its older snapshot", async () => {
const pending = deferred()
const h = harness()
await h.store.getState().retry()
h.api.fetchImMessages = () => pending.promise
await h.advance(5000)
h.open()
h.api.fetchImMessages = async () => page([message(50, 1)])
pending.resolve(page())
await flush()
assert.equal(h.store.getState().messages[0].id, 50)
assert.equal(h.store.getState().status, "connected")
assert.equal(h.timers.size, 0)
})
test("switching aborts a stalled previous-view fallback without blocking new replies", async () => {
const pending = deferred()
let previousSignal
const h = harness()
await h.store.getState().retry()
h.api.fetchImMessages = (_query, options) => { previousSignal = options?.signal; return pending.promise }
await h.advance(5000)
let replied = false
h.api.fetchImMessages = async ({ conversationId }) => page(replied ? [message(70, conversationId)] : [])
await h.store.getState().startNewConversation()
assert.equal(previousSignal.aborted, true)
replied = true
await h.advance(5000)
assert.equal(h.store.getState().messages[0].conversationId, 2)
pending.resolve(page([message(99, 1)]))
await flush()
assert.deepEqual(Array.from(h.store.getState().messages, (item) => item.id), [70])
})
test("a stalled fallback is aborted at its deadline and can retry", async () => {
const h = harness()
await h.store.getState().retry()
let signal, reads = 0
h.api.fetchImMessages = (_query, options) => {
reads++
signal = options.signal
return new Promise((_resolve, reject) => signal.addEventListener("abort", () => reject(new Error("aborted")), { once: true }))
}
await h.advance(5000)
await h.advance(15000)
assert.equal(signal.aborted, true)
h.api.fetchImMessages = async () => { reads++; return page([message(80, 1)]) }
await h.advance(5000)
assert.equal(reads, 2)
assert.equal(h.store.getState().messages[0].id, 80)
assert.equal(h.store.getState().error, "")
})