chore: import clean Agent Desk snapshot (2/7)
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59
internal/pkg/dto/request/ticket_request.go
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59
internal/pkg/dto/request/ticket_request.go
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package request
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type CreateTicketRequest struct {
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Title string `json:"title"`
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Description string `json:"description"`
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Source string `json:"source"`
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Channel string `json:"channel"`
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CustomerID int64 `json:"customerId"`
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ConversationID int64 `json:"conversationId"`
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TagIDs []int64 `json:"tagIds"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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}
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type CreateTicketFromConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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Title string `json:"title"`
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Description string `json:"description"`
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TagIDs []int64 `json:"tagIds"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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}
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type UpdateTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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Title string `json:"title"`
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Description string `json:"description"`
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TagIDs []int64 `json:"tagIds"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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}
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type LinkTicketCustomerRequest struct {
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TicketID int64 `json:"ticketId"`
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CustomerID int64 `json:"customerId"`
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}
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type AssignTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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ToUserID int64 `json:"toUserId"`
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Reason string `json:"reason"`
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}
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type ChangeTicketStatusRequest struct {
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TicketID int64 `json:"ticketId"`
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Status string `json:"status"`
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}
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type CreateTicketProgressRequest struct {
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TicketID int64 `json:"ticketId"`
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Content string `json:"content"`
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}
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type SaveTicketViewRequest struct {
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ID int64 `json:"id"`
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Name string `json:"name"`
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Filters map[string]any `json:"filters"`
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}
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type DeleteTicketViewRequest struct {
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ID int64 `json:"id"`
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}
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