chore: import clean Agent Desk snapshot (2/7)

internal/builders/notification_builder.go

@@ -0,0 +1,127 @@
+package builders
+
+import (
+	"agent-desk/internal/models"
+	"agent-desk/internal/pkg/dto/response"
+	"agent-desk/internal/pkg/i18nx"
+	"agent-desk/internal/pkg/utils"
+	"regexp"
+	"strings"
+)
+
+var (
+	ticketAssignedNotificationPattern       = regexp.MustCompile(`^工单 (.+) 已指派给你$`)
+	conversationAssignedNotificationPattern = regexp.MustCompile(`^会话 #([0-9]+) 已分配给你$`)
+)
+
+func BuildNotification(item *models.Notification) *response.NotificationResponse {
+	return BuildNotificationWithLocale(item, i18nx.DefaultLocale)
+}
+
+func BuildNotificationWithLocale(item *models.Notification, locale string) *response.NotificationResponse {
+	if item == nil {
+		return nil
+	}
+	title, content := localizeNotificationText(item, locale)
+	return &response.NotificationResponse{
+		ID:               item.ID,
+		RecipientUserID:  item.RecipientUserID,
+		Title:            title,
+		Content:          content,
+		NotificationType: item.NotificationType,
+		BizType:          item.BizType,
+		BizID:            item.BizID,
+		ActionURL:        item.ActionURL,
+		ReadAt:           utils.FormatTimePtr(item.ReadAt),
+		CreatedAt:        utils.FormatTime(item.CreatedAt),
+	}
+}
+
+func BuildNotificationList(list []models.Notification) []response.NotificationResponse {
+	return BuildNotificationListWithLocale(list, i18nx.DefaultLocale)
+}
+
+func BuildNotificationListWithLocale(list []models.Notification, locale string) []response.NotificationResponse {
+	results := make([]response.NotificationResponse, 0, len(list))
+	for i := range list {
+		if item := BuildNotificationWithLocale(&list[i], locale); item != nil {
+			results = append(results, *item)
+		}
+	}
+	return results
+}
+
+func localizeNotificationText(item *models.Notification, locale string) (string, string) {
+	title := item.Title
+	content := item.Content
+	if i18nx.NormalizeLocale(locale) != i18nx.LocaleEnUS {
+		return title, content
+	}
+	switch strings.TrimSpace(item.NotificationType) {
+	case "ticket_assigned":
+		return localizeTicketAssignedNotification(title, content)
+	case "conversation_assigned":
+		return localizeConversationAssignedNotification(title, content)
+	default:
+		return title, content
+	}
+}
+
+func localizeTicketAssignedNotification(title string, content string) (string, string) {
+	lines := splitNotificationLines(content)
+	if len(lines) == 0 {
+		return localizeNotificationTitle(title), content
+	}
+	if matches := ticketAssignedNotificationPattern.FindStringSubmatch(lines[0]); len(matches) == 2 {
+		lines[0] = i18nx.Getf(i18nx.LocaleEnUS, "notification.ticketAssigned.line", matches[1])
+	}
+	for i, line := range lines[1:] {
+		if reason, ok := strings.CutPrefix(line, "指派原因: "); ok {
+			lines[i+1] = i18nx.Getf(i18nx.LocaleEnUS, "notification.ticketAssigned.reason", reason)
+		}
+	}
+	return localizeNotificationTitle(title), strings.Join(lines, "\n")
+}
+
+func localizeConversationAssignedNotification(title string, content string) (string, string) {
+	lines := splitNotificationLines(content)
+	if len(lines) == 0 {
+		return localizeNotificationTitle(title), content
+	}
+	if matches := conversationAssignedNotificationPattern.FindStringSubmatch(lines[0]); len(matches) == 2 {
+		lines[0] = i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationAssigned.line", matches[1])
+	}
+	for i, line := range lines[1:] {
+		if reason, ok := strings.CutPrefix(line, "分配原因: "); ok {
+			lines[i+1] = i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationAssigned.reason", reason)
+			continue
+		}
+		if reason, ok := strings.CutPrefix(line, "转接原因: "); ok {
+			lines[i+1] = i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationTransferred.reason", reason)
+		}
+	}
+	return localizeNotificationTitle(title), strings.Join(lines, "\n")
+}
+
+func localizeNotificationTitle(title string) string {
+	switch strings.TrimSpace(title) {
+	case "工单指派提醒":
+		return i18nx.Getf(i18nx.LocaleEnUS, "notification.ticketAssigned.title")
+	case "会话转接提醒":
+		return i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationTransferred.title")
+	case "会话自动分配提醒":
+		return i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationAutoAssigned.title")
+	case "会话分配提醒":
+		return i18nx.Getf(i18nx.LocaleEnUS, "notification.conversationAssigned.title")
+	default:
+		return title
+	}
+}
+
+func splitNotificationLines(content string) []string {
+	normalized := strings.TrimSpace(content)
+	if normalized == "" {
+		return nil
+	}
+	return strings.Split(normalized, "\n")
+}