chore: import clean Agent Desk snapshot (6/7)
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342
web/app/(dashboard)/dashboard/tickets/_components/edit.tsx
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342
web/app/(dashboard)/dashboard/tickets/_components/edit.tsx
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"use client"
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import { useEffect, useMemo, useState } from "react"
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import { zodResolver } from "@hookform/resolvers/zod"
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import type { Resolver } from "react-hook-form"
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import { Controller, useForm } from "react-hook-form"
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import { z } from "zod/v4"
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import { ContentEditor } from "@/components/content-editor"
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import { OptionCombobox } from "@/components/option-combobox"
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import { ProjectDialog } from "@/components/project-dialog"
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import { isRichTextEmpty } from "@/components/safe-rich-html"
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import { TagSelector } from "@/components/tag-selector"
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import { Button } from "@/components/ui/button"
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import {
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Field,
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FieldContent,
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FieldError,
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FieldGroup,
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FieldLabel,
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} from "@/components/ui/field"
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import { Input } from "@/components/ui/input"
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import {
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fetchAgentProfilesAll,
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fetchTagsAll,
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type AdminAgentProfile,
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type TagTree,
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} from "@/lib/api/admin"
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import {
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fetchTicketDetail,
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type CreateTicketPayload,
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type TicketItem,
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type UpdateTicketPayload,
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} from "@/lib/api/ticket"
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import { useI18n } from "@/i18n/provider"
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type TFunction = (key: string, values?: Record<string, string | number>) => string
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type EditDialogProps = {
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open: boolean
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saving: boolean
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itemId: number | null
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initialValues?: Partial<CreateTicketPayload>
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fixedConversationId?: number
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fixedCustomerId?: number
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titleOverride?: string
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descriptionOverride?: string
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onOpenChange: (open: boolean) => void
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onSubmit: (payload: CreateTicketPayload | UpdateTicketPayload) => Promise<void>
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}
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function createSchema(t: TFunction) {
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return z.object({
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title: z.string().trim().min(1, t("ticket.titleRequired")),
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description: z.string().refine((value) => !isRichTextEmpty(value), t("ticket.descriptionRequired")),
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currentAssigneeId: z.coerce.number().int().min(0).optional(),
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tagIds: z.array(z.number().int().positive()).default([]),
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})
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}
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type EditForm = {
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title: string
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description: string
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currentAssigneeId?: number
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tagIds: number[]
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}
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const emptyForm: EditForm = {
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title: "",
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description: "",
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currentAssigneeId: 0,
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tagIds: [],
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}
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function buildForm(item: TicketItem | null): EditForm {
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if (!item) {
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return emptyForm
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}
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return {
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title: item.title ?? "",
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description: item.description ?? "",
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currentAssigneeId: item.currentAssigneeId ?? 0,
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tagIds: (item.tags ?? []).map((tag) => tag.id),
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}
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}
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function buildInitialForm(initialValues?: Partial<CreateTicketPayload>): EditForm {
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return {
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title: initialValues?.title?.trim() ?? "",
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description: initialValues?.description ?? "",
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currentAssigneeId: initialValues?.currentAssigneeId ?? 0,
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tagIds: initialValues?.tagIds ?? [],
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}
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}
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function buildPayload(form: EditForm): CreateTicketPayload {
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const currentAssigneeId = form.currentAssigneeId ?? 0
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return {
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title: form.title.trim(),
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description: form.description.trim(),
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currentAssigneeId,
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tagIds: form.tagIds,
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}
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}
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export function EditDialog({
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open,
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saving,
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itemId,
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initialValues,
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fixedConversationId,
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fixedCustomerId,
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titleOverride,
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descriptionOverride,
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onOpenChange,
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onSubmit,
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}: EditDialogProps) {
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if (!open) {
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return null
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}
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return (
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<TicketEditDialogBody
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key={itemId ? `edit-${itemId}` : "create"}
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open={open}
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saving={saving}
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itemId={itemId}
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initialValues={initialValues}
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fixedConversationId={fixedConversationId}
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fixedCustomerId={fixedCustomerId}
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titleOverride={titleOverride}
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descriptionOverride={descriptionOverride}
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onOpenChange={onOpenChange}
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onSubmit={onSubmit}
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/>
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)
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}
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type TicketEditDialogBodyProps = EditDialogProps
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function TicketEditDialogBody({
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open,
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saving,
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itemId,
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initialValues,
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fixedConversationId,
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fixedCustomerId,
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titleOverride,
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descriptionOverride,
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onOpenChange,
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onSubmit,
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}: TicketEditDialogBodyProps) {
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const t = useI18n()
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const formId = "ticket-edit-form"
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const [loading, setLoading] = useState(false)
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const [tags, setTags] = useState<TagTree[]>([])
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const [agents, setAgents] = useState<AdminAgentProfile[]>([])
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const schema = useMemo(() => createSchema(t), [t])
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const editFormResolver = useMemo(
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() => zodResolver(schema) as Resolver<EditForm>,
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[schema],
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)
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const form = useForm<EditForm>({
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resolver: editFormResolver,
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defaultValues: emptyForm,
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})
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const {
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register,
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control,
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handleSubmit,
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reset,
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formState: { errors },
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} = form
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useEffect(() => {
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async function loadDetail() {
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if (!itemId) {
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reset(buildInitialForm(initialValues))
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return
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}
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setLoading(true)
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try {
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const data = await fetchTicketDetail(itemId)
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reset(buildForm(data.ticket))
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} finally {
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setLoading(false)
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}
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}
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void loadDetail()
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}, [initialValues, itemId, reset])
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useEffect(() => {
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if (!open) {
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return
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}
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void (async () => {
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const [tagData, agentData] = await Promise.all([
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fetchTagsAll(),
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fetchAgentProfilesAll(),
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])
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setTags(Array.isArray(tagData) ? tagData : [])
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setAgents(Array.isArray(agentData) ? agentData : [])
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})()
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}, [open])
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const agentOptions = [{ value: "0", label: t("ticket.noAssignee") }].concat(
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agents.map((agent) => ({
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value: String(agent.userId),
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label:
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agent.displayName ||
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agent.nickname ||
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agent.username ||
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t("ticket.agentFallback", { id: agent.userId }),
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})),
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)
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async function onFormSubmit(values: EditForm) {
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const payload = buildPayload(values)
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if (itemId) {
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await onSubmit({
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ticketId: itemId,
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...payload,
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})
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return
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}
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await onSubmit({
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...payload,
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source: fixedConversationId ? "conversation" : "manual",
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conversationId: fixedConversationId,
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customerId: fixedCustomerId,
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})
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}
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return (
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<ProjectDialog
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open={open}
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onOpenChange={onOpenChange}
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title={titleOverride || (itemId ? t("ticket.editTitle") : t("ticket.createTitle"))}
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description={descriptionOverride || t("ticket.dialogDescription")}
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size="lg"
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allowFullscreen
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footer={
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<>
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<Button
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type="button"
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variant="outline"
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onClick={() => onOpenChange(false)}
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disabled={saving}
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>
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{t("ticket.cancel")}
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</Button>
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<Button type="submit" form={formId} disabled={saving || loading}>
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{saving ? t("ticket.saving") : itemId ? t("ticket.save") : t("ticket.create")}
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</Button>
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</>
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}
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>
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{loading ? (
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<div className="flex items-center justify-center py-12">
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<div className="text-muted-foreground">{t("ticket.loading")}</div>
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</div>
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) : (
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<form id={formId} onSubmit={handleSubmit(onFormSubmit)} className="space-y-4">
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<FieldGroup>
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<Field data-invalid={!!errors.title}>
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<FieldLabel htmlFor="ticket-title">{t("ticket.title")}</FieldLabel>
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<FieldContent>
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<Input
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id="ticket-title"
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placeholder={t("ticket.titlePlaceholder")}
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aria-invalid={!!errors.title}
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{...register("title")}
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/>
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<FieldError errors={[errors.title]} />
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</FieldContent>
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</Field>
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<Field data-invalid={!!errors.description}>
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<FieldLabel>{t("ticket.description")}</FieldLabel>
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<FieldContent>
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<Controller
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control={control}
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name="description"
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render={({ field }) => (
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<ContentEditor
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value={{ mode: "html", raw: field.value ?? "" }}
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onChange={(next) => field.onChange(next.raw)}
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placeholder={t("ticket.descriptionRequired")}
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disabled={saving || loading}
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allowedModes={["html"]}
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height={260}
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/>
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)}
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/>
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<FieldError errors={[errors.description]} />
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</FieldContent>
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</Field>
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<Field>
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<FieldLabel>{t("ticket.assignee")}</FieldLabel>
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<FieldContent>
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<Controller
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control={control}
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name="currentAssigneeId"
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render={({ field }) => (
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<OptionCombobox
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value={String(field.value ?? 0)}
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onChange={(value) => field.onChange(Number(value))}
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placeholder={t("ticket.selectAssignee")}
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options={agentOptions}
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/>
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)}
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/>
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</FieldContent>
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</Field>
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<Field>
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<FieldLabel>{t("ticket.ticketTags")}</FieldLabel>
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<FieldContent>
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<Controller
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control={control}
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name="tagIds"
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render={({ field }) => (
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<TagSelector
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mode="multiple"
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value={field.value}
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onChange={field.onChange}
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tags={tags}
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placeholder={t("ticket.selectTags")}
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selectedCountText={(count) => t("ticket.selectedTags", { count })}
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searchPlaceholder={t("ticket.searchTags")}
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emptyText={t("ticket.emptyTags")}
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/>
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)}
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/>
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</FieldContent>
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</Field>
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</FieldGroup>
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</form>
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)}
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</ProjectDialog>
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)
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}
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