chore: import clean Agent Desk snapshot (6/7)
This commit is contained in:
@@ -0,0 +1,539 @@
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"use client";
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import { CheckCheckIcon, EyeIcon, MessageCircleMoreIcon } from "lucide-react";
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import Image from "next/image";
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import { useEffect } from "react";
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import { ConversationMessageBubble } from "@/components/chat/conversation-message-bubble";
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import {
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ConversationMessageRow,
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} from "@/components/chat/conversation-message-row";
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import {
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ConversationMessageScroller,
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ConversationMessageScrollerItem,
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} from "@/components/chat/conversation-message-scroller";
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import { ImMessageHTML } from "@/components/im-message-html";
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import { useImageLightbox } from "@/components/image-lightbox";
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import { ProjectDialog } from "@/components/project-dialog";
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import { Badge } from "@/components/ui/badge";
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import { Button } from "@/components/ui/button";
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import { ScrollArea } from "@/components/ui/scroll-area";
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import { Separator } from "@/components/ui/separator";
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import {
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type AdminConversation,
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type AdminConversationDetail,
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type AdminMessage,
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} from "@/lib/api/admin";
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import {
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parseMessageAssetPayload,
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renderIMMessageHTML,
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} from "@/lib/im-message";
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import { formatDateTime } from "@/lib/utils";
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import { useI18n } from "@/i18n/provider";
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type ConversationDetailDialogProps = {
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open: boolean;
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loading: boolean;
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saving: boolean;
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readOnly?: boolean;
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item: AdminConversation | null;
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detail: AdminConversationDetail | null;
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messages?: AdminMessage[] | null;
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/** Whether older messages are available through cursor pagination. */
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messagesHasMore?: boolean;
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loadingMoreMessages?: boolean;
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onLoadMoreMessages?: () => void | Promise<void>;
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onOpenChange: (open: boolean) => void;
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onOpenAssign: () => void;
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onDispatch: () => Promise<void>;
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onOpenTransfer: () => void;
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onRead: () => Promise<void>;
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onOpenClose: () => void;
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};
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function getStatusMeta(
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status: number,
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t: (key: string, values?: Record<string, string | number>) => string
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) {
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switch (status) {
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case 1:
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return { label: t("conversation.filterAiServing"), variant: "secondary" as const };
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case 2:
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return { label: t("conversation.filterPending"), variant: "outline" as const };
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case 3:
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return { label: t("conversation.filterActive"), variant: "secondary" as const };
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case 4:
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return { label: t("conversation.filterClosed"), variant: "outline" as const };
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default:
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return { label: t("conversationMonitor.unknown"), variant: "outline" as const };
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}
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}
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function getServiceModeLabel(
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mode: number,
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t: (key: string, values?: Record<string, string | number>) => string
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) {
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switch (mode) {
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case 1:
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return t("conversationMonitor.serviceAi");
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case 2:
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return t("conversationMonitor.serviceHuman");
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case 3:
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return t("conversationMonitor.serviceAiFirst");
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default:
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return t("conversationMonitor.serviceUndefined");
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}
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}
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function getSenderLabel(
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message: AdminMessage,
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t: (key: string, values?: Record<string, string | number>) => string
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) {
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switch (message.senderType) {
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case "agent":
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return message.senderName || t("conversationMonitor.senderAgent");
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case "customer":
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return message.senderName || t("conversationMonitor.senderCustomer");
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case "ai":
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return "AI";
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case "system":
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return t("conversationMonitor.senderSystem");
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default:
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return message.senderType;
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}
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}
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function getMessageContent(message: AdminMessage) {
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return message.content || message.payload || "-";
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}
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function getImageMessageUrl(message: AdminMessage) {
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return parseMessageAssetPayload(message.payload)?.url || "";
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}
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function getParticipantIdentity(
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participant: NonNullable<AdminConversationDetail["participants"]>[number],
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) {
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return participant.participantId || participant.externalParticipantId || "-";
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}
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function getMessageAlign(message: AdminMessage): "start" | "end" {
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return message.senderType === "customer" || message.senderType === "system"
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? "start"
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: "end";
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}
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function getMessageVariant(message: AdminMessage) {
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switch (message.senderType) {
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case "agent":
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return "agent" as const;
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case "ai":
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return "ai" as const;
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case "system":
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return "system" as const;
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default:
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return "customer" as const;
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}
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}
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function getMessageHtmlClassName(message: AdminMessage, isRecalled: boolean) {
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if (isRecalled) {
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return message.senderType === "agent" || message.senderType === "ai"
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? "text-emerald-800 [&_p]:text-emerald-800"
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: "text-muted-foreground [&_p]:text-muted-foreground";
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}
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if (message.senderType === "agent") {
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return "[&_p]:text-white [&_a]:text-white [&_a]:underline [&_img]:rounded-md";
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}
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return "[&_a]:text-foreground [&_a]:underline [&_img]:rounded-md";
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}
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function getRecalledBubbleClassName(message: AdminMessage) {
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return message.senderType === "agent" || message.senderType === "ai"
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? "border-dashed border-emerald-200 bg-emerald-50 text-emerald-800"
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: "border-dashed border-border/70 bg-muted/40 text-muted-foreground";
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}
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export function ConversationDetailDialog({
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open,
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loading,
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saving,
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readOnly = false,
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item,
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detail,
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messages: rawMessages,
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messagesHasMore = false,
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loadingMoreMessages = false,
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onLoadMoreMessages,
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onOpenChange,
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onOpenAssign,
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onDispatch,
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onOpenTransfer,
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onRead,
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onOpenClose,
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}: ConversationDetailDialogProps) {
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const t = useI18n();
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const messages = Array.isArray(rawMessages) ? rawMessages : [];
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const currentConversation = detail ?? item;
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const isClosedConversation = currentConversation?.status === 4;
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const isPendingConversation = currentConversation?.status === 2;
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const statusMeta = currentConversation
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? getStatusMeta(currentConversation.status, t)
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: null;
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const { open: openImageLightbox, close: closeImageLightbox } =
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useImageLightbox();
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useEffect(() => {
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if (!open) {
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closeImageLightbox();
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}
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}, [open, closeImageLightbox]);
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return (
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<ProjectDialog
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open={open}
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onOpenChange={onOpenChange}
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title={
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<div className="flex items-center gap-3">
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<span>{currentConversation?.customerName || t("conversationMonitor.detailFallbackTitle")}</span>
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<div>
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{statusMeta ? (
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<Badge variant={statusMeta.variant}>{statusMeta.label}</Badge>
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) : null}
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</div>
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</div>
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}
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size="xl"
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// allowFullscreen
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defaultFullscreen
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bodyScrollable={false}
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bodyClassName="flex min-h-0 flex-1 flex-col overflow-hidden p-0"
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contentClassName="h-[calc(100vh-40px)] max-h-[calc(100vh-40px)]"
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footer={
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<div className="flex w-full flex-wrap items-center justify-between gap-3">
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<div className="text-sm text-muted-foreground">
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{currentConversation
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? t("conversationMonitor.lastActivePrefix", {
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time: formatDateTime(currentConversation.lastMessageAt),
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})
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: t("conversationMonitor.noConversationInfo")}
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</div>
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{readOnly ? (
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<Button variant="outline" onClick={() => onOpenChange(false)}>
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{t("common.close")}
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</Button>
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) : (
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<div className="flex flex-wrap gap-2">
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<Button
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variant="outline"
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onClick={onOpenAssign}
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disabled={saving || !currentConversation || currentConversation.status !== 2}
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>
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<MessageCircleMoreIcon />
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{saving ? t("conversationMonitor.processing") : t("conversationMonitor.assign")}
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</Button>
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<Button
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variant="outline"
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onClick={() => void onDispatch()}
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disabled={
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saving || !currentConversation || !isPendingConversation
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}
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>
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<MessageCircleMoreIcon />
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{saving ? t("conversationMonitor.processing") : t("conversationMonitor.retryDispatch")}
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</Button>
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<Button
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variant="outline"
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onClick={() => void onRead()}
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disabled={saving || !currentConversation}
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>
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<CheckCheckIcon />
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{saving ? t("conversationMonitor.processing") : t("conversationMonitor.markRead")}
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</Button>
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<Button
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type="button"
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variant="outline"
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onClick={onOpenTransfer}
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disabled={saving || !currentConversation || currentConversation.status !== 3}
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>
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<MessageCircleMoreIcon />
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{saving ? t("conversationMonitor.processing") : t("conversationMonitor.transfer")}
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</Button>
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{!isClosedConversation ? (
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<Button
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variant="outline"
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onClick={onOpenClose}
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disabled={saving || !currentConversation}
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>
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<EyeIcon />
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{saving ? t("conversationMonitor.processing") : t("conversationMonitor.close")}
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</Button>
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) : null}
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</div>
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)}
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</div>
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}
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>
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{loading ? (
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<div className="flex min-h-0 flex-1 items-center justify-center text-sm text-muted-foreground">
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{t("conversationMonitor.loadingDetail")}
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</div>
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) : currentConversation ? (
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<div className="flex min-h-0 flex-1 flex-col overflow-hidden border-t md:flex-row">
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<aside className="flex max-h-[46%] w-full shrink-0 flex-col overflow-hidden border-b bg-muted/20 md:h-full md:max-h-none md:w-90 md:border-r md:border-b-0">
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<div className="space-y-4 p-6">
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<div className="grid grid-cols-2 gap-3 text-sm">
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<InfoItem
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label={t("conversationMonitor.columnServiceMode")}
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value={getServiceModeLabel(currentConversation.serviceMode, t)}
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/>
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<InfoItem
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label={t("conversationMonitor.currentAssignee")}
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value={currentConversation.currentAssigneeName || "-"}
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/>
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<InfoItem
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label={t("conversation.channelId")}
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value={`${currentConversation.channelId || "-"}`}
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/>
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<InfoItem
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label={t("conversationMonitor.agentUnread")}
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value={`${currentConversation.agentUnreadCount}`}
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/>
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<InfoItem
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label={t("conversationMonitor.customerUnread")}
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value={`${currentConversation.customerUnreadCount}`}
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/>
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<InfoItem
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label={t("conversationMonitor.columnLastActive")}
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value={formatDateTime(currentConversation.lastMessageAt)}
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fullWidth
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/>
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<InfoItem
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label={t("conversationMonitor.closedAt")}
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value={formatDateTime(currentConversation.closedAt)}
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fullWidth
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/>
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</div>
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</div>
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<Separator />
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<ScrollArea className="min-h-0 flex-1">
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<div className="space-y-4 p-6">
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<section className="space-y-3">
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<div className="flex items-center justify-between">
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<p className="text-sm font-medium">
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{t("conversationMonitor.participants")}
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</p>
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<span className="text-xs text-muted-foreground">
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{t("conversationMonitor.participantCount", {
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count: detail?.participants?.length ?? 0,
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})}
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</span>
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</div>
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{detail?.participants?.length ? (
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<div className="space-y-3">
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{detail.participants.map((participant) => (
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<div
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key={participant.id}
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className="rounded-lg border bg-background p-3"
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>
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<div className="flex items-center justify-between gap-3">
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<span className="text-sm font-medium">
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{participant.participantType || "-"}
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</span>
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</div>
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<div className="mt-1 text-sm text-muted-foreground">
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{t("conversationMonitor.participantIdentity", {
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value: getParticipantIdentity(participant),
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})}
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</div>
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<div className="mt-1 text-xs text-muted-foreground">
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{t("conversationMonitor.participantJoinedAt", {
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time: formatDateTime(participant.joinedAt),
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})}
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</div>
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</div>
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))}
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</div>
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) : (
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<div className="rounded-lg border border-dashed bg-background p-4 text-sm text-muted-foreground">
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{t("conversationMonitor.emptyParticipants")}
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</div>
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)}
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</section>
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</div>
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</ScrollArea>
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</aside>
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<section className="flex h-full min-h-0 min-w-0 flex-1 flex-col overflow-hidden bg-background">
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<ConversationMessageScroller
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key={currentConversation.id}
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className="min-h-0 flex-1"
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hasMoreOlder={messagesHasMore}
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loadingOlder={loadingMoreMessages}
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onLoadOlder={onLoadMoreMessages}
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topSlot={
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messagesHasMore ? (
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<div className="flex min-h-8 flex-col items-center justify-center py-2 text-xs text-muted-foreground">
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{loadingMoreMessages
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? t("conversationMonitor.loadingOlder")
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: t("conversationMonitor.loadOlderHint")}
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</div>
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) : null
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}
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>
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{messages.length ? (
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messages.map((message) => (
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<ConversationMessageScrollerItem
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key={message.id}
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messageId={`${message.id}`}
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>
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<ConversationMonitorMessage
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message={message}
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onImagePreview={openImageLightbox}
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/>
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</ConversationMessageScrollerItem>
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))
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) : (
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<div className="flex h-full min-h-80 items-center justify-center rounded-xl border border-dashed bg-background text-sm text-muted-foreground">
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{t("conversationMonitor.emptyMessages")}
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</div>
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)}
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</ConversationMessageScroller>
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</section>
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</div>
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) : (
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<div className="flex min-h-0 flex-1 items-center justify-center text-sm text-muted-foreground">
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{t("conversationMonitor.emptyDetail")}
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</div>
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)}
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</ProjectDialog>
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);
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}
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type ConversationMonitorMessageProps = {
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message: AdminMessage;
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onImagePreview: (src: string, alt?: string) => void;
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};
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function ConversationMonitorMessage({
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message,
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onImagePreview,
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}: ConversationMonitorMessageProps) {
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const t = useI18n();
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const isRecalled = Boolean(message.recalledAt) || message.sendStatus === 6;
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const isHtmlMessage =
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!isRecalled &&
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(message.messageType === "html" || message.messageType === "attachment");
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const isImageMessage = !isRecalled && message.messageType === "image";
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const isSystem = message.senderType === "system";
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const align = getMessageAlign(message);
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const variant = isRecalled ? "recalled" : getMessageVariant(message);
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const htmlClassName = getMessageHtmlClassName(message, isRecalled);
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return (
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<ConversationMessageRow
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align={align}
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centered={isSystem}
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header={
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<>
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<span>{getSenderLabel(message, t)}</span>
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<span>·</span>
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<span>{formatDateTime(message.sentAt)}</span>
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{isRecalled ? (
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<>
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<span>·</span>
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<span>{t("conversationMonitor.messageRecalled")}</span>
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</>
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) : null}
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</>
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}
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footer={t("conversationMonitor.readStatus", {
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agent: message.agentRead
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? t("conversationMonitor.read")
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: t("conversationMonitor.unread"),
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customer: message.customerRead
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? t("conversationMonitor.read")
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: t("conversationMonitor.unread"),
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})}
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>
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<ConversationMessageBubble
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variant={variant}
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className={isRecalled ? getRecalledBubbleClassName(message) : undefined}
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>
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{isRecalled ? (
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<div className={htmlClassName}>
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{t("conversationMonitor.messageRecalledBody")}
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</div>
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) : isHtmlMessage ? (
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<ImMessageHTML
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html={renderIMMessageHTML(message)}
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className={`${htmlClassName} [&_img]:max-w-full [&_img]:cursor-zoom-in`}
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onImageClick={onImagePreview}
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/>
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) : isImageMessage ? (
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<MessageImage
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||||
src={getImageMessageUrl(message)}
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alt={getMessageContent(message)}
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onPreview={onImagePreview}
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/>
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) : (
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<div className="whitespace-pre-wrap break-words">
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{getMessageContent(message)}
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</div>
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)}
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</ConversationMessageBubble>
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</ConversationMessageRow>
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);
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}
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type InfoItemProps = {
|
||||
label: string;
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||||
value: string;
|
||||
fullWidth?: boolean;
|
||||
};
|
||||
|
||||
function InfoItem({ label, value, fullWidth = false }: InfoItemProps) {
|
||||
return (
|
||||
<div className={fullWidth ? "col-span-2" : undefined}>
|
||||
<p className="text-xs text-muted-foreground">{label}</p>
|
||||
<p className="mt-1 break-all font-medium">{value || "-"}</p>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
type MessageImageProps = {
|
||||
src: string;
|
||||
alt: string;
|
||||
onPreview: (src: string, alt?: string) => void;
|
||||
};
|
||||
|
||||
function MessageImage({ src, alt, onPreview }: MessageImageProps) {
|
||||
const t = useI18n();
|
||||
if (!src) {
|
||||
return (
|
||||
<div className="text-sm whitespace-pre-wrap break-words">
|
||||
{alt || t("conversationMonitor.imageFallback")}
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
return (
|
||||
<button
|
||||
type="button"
|
||||
className="block cursor-zoom-in"
|
||||
onClick={() => onPreview(src, alt)}
|
||||
>
|
||||
<Image
|
||||
src={src}
|
||||
alt={alt || t("conversationMonitor.messageImageAlt")}
|
||||
width={480}
|
||||
height={360}
|
||||
className="max-h-64 w-auto max-w-full rounded-md object-contain"
|
||||
unoptimized
|
||||
/>
|
||||
</button>
|
||||
);
|
||||
}
|
||||
Reference in New Issue
Block a user