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fix: harden identity, live access, drafts and setup (review only)

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Source-reviewed hardening changes and regression tests. UNBUILT / UNTESTED: not a deployable release. Go formatting, compilation, automated regression tests, full frontend validation and staging acceptance remain required. See docs/hardening/VALIDATION.md. Main remains the original clean snapshot; no upstream Git history imported.
This commit is contained in:
mono
2026-10-16 12:15:20 +00:00
parent e57610a27c
commit 63e0457886
86 changed files with 5174 additions and 1929 deletions
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84
web/messages/zh-CN.json
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@@ -583,7 +583,12 @@
"startFirstRequest": "开始第一个请求",
"openRequestCount": "进行中 {open} / 共 {total}",
"loadConversationsFailed": "加载请求列表失败",
"createConversationFailed": "创建请求失败"
"createConversationFailed": "创建请求失败",
"dismissedTitle": "聊天窗口已关闭",
"dismissedDescription": "您的支持请求尚未结束，您可以返回继续对话。",
"returnToChat": "返回聊天",
"sendUnavailable": "当前对话不可用，请返回对话或重试后再发送。",
"sendInProgress": "正在发送消息，请稍候。"
},
"dashboardHome": {
"rangeToday": "今天",
@@ -3370,8 +3375,8 @@
"statusReady": "已就绪，可正常接待请求",
"statusNeedsSetup": "配置未就绪（已完成 {ready}/{total} 步）",
"stepsProgress": "已就绪 {ready} / {total} 步",
"quickSetupAll": "一键完成全部基础配置",
"quickSetupRunning": "正在应用配置...",
"quickSetupAll": "预览缺失的默认配置",
"quickSetupRunning": "正在准备预览…",
"quickFixSuccess": "配置已自动修复并重新检测",
"refresh": "重新检测",
"openSettings": "前往设置",
@@ -3433,7 +3438,9 @@
"channel_no_agent": "接入渠道未关联 AI 智能体。",
"channel_agent_disabled": "接入渠道关联的 AI 智能体已被禁用或不存在。",
"channel_zero_rollout": "接入渠道的 AI 智能体分流比例为 0%。",
"no_end_to_end_path": "当前没有任何渠道能成功连通到空闲可用的人工坐席。"
"no_end_to_end_path": "当前没有任何渠道能成功连通到空闲可用的人工坐席。",
"agent_unpublished": "Agent 尚无已发布版本，请先在 Agent 设置中发布后再用于渠道。",
"channel_agent_unpublished": "渠道指向未发布的 Agent。请发布该 Agent，或明确选择已发布的 Agent。"
},
"operatorBlockers": {
"not_authenticated": "您尚未登录系统。",
@@ -3446,22 +3453,22 @@
"at_capacity": "您的当前接待会话量已达上限。"
},
"quickFixLabels": {
"quick_setup_all": "一键完成全部基础配置",
"ensure_team_and_schedule": "创建/启用客服组及 24/7 排班",
"quick_setup_all": "预览缺失的默认配置",
"ensure_team_and_schedule": "预览客服组设置",
"enable_my_operator_profile": "启用我的坐席并设为空闲",
"fix_ai_agent_handoff": "修复 AI 转人工模式并绑定客服组",
"ensure_default_channel": "创建/修复默认 Web 渠道"
},
"simulator": {
"title": "人工坐席路由模拟器",
"description": "模拟客户通过指定渠道进线后的完整路由流转过程，逐级查看每个节点的调度决策。",
"description": "只读检查当前仅人工路由的接待条件。不模拟 AI 行为或部分灰度，不会发送消息。",
"selectChannelPlaceholder": "选择要模拟的渠道...",
"runSimulation": "开始模拟分发",
"running": "正在模拟...",
"outcomeSuccess": "请求将成功分配给坐席：{operator}",
"outcomeBlocked": "请求无法到达人工坐席",
"outcomeSuccess": "当前符合条件的客服：{operator}",
"outcomeBlocked": "未确认可送达人工客服",
"outcomes": {
"assigned_to_operator": "成功：会话将分配给处于空闲状态的就绪坐席。",
"assigned_to_operator": "仅人工路由当前有符合条件的客服。这是只读检查，不保证实际送达。",
"blocked_no_channel": "受阻：系统中没有可用渠道或指定的渠道不存在。",
"blocked_channel_disabled": "受阻：该接入渠道已被禁用。",
"blocked_zero_rollout": "受阻：该渠道的 AI 智能体分流比例为 0%。",
@@ -3469,7 +3476,10 @@
"blocked_ai_only_mode": "受阻：AI 智能体为纯 AI 模式，禁止转接人工。",
"blocked_agent_no_teams": "受阻：AI 智能体未配置有效的转接客服组。",
"queued_off_hours_no_schedule": "排队中：目标客服组当前无生效排班（非工作时间）。",
"queued_no_eligible_operator": "排队中：当前处于工作排班内，但暂无可接待空闲坐席。"
"queued_no_eligible_operator": "排队中：当前处于工作排班内，但暂无可接待空闲坐席。",
"ai_execution_not_simulated": "未模拟 AI 行为，无法确认是否到达人工客服。",
"partial_rollout_not_simulated": "未模拟部分灰度，无法确认是否到达人工客服。",
"blocked_agent_unpublished": "未确认未发布 Agent 的人工路由，请先发布 Agent。"
},
"hops": {
"channel": "接入渠道",
@@ -3491,7 +3501,10 @@
"blocked_agent_no_teams": "AI 智能体未关联有效客服组",
"queued_off_hours_no_schedule": "当前时刻无生效中的工作排班（非工作时段）",
"queued_no_eligible_operator": "当前客服组内暂无空闲且容量充足的坐席",
"assigned_to_operator": "成功分配给符合条件的坐席"
"assigned_to_operator": "成功分配给符合条件的坐席",
"ai_execution_not_simulated": "未模拟 AI 行为，无法确认是否到达人工客服。",
"partial_rollout_not_simulated": "未模拟部分灰度，无法确认是否到达人工客服。",
"blocked_agent_unpublished": "未确认未发布 Agent 的人工路由，请先发布 Agent。"
},
"candidateTableTitle": "参评候选坐席明细",
"colOperator": "坐席",
@@ -3520,6 +3533,53 @@
"headerIndicator": {
"readyLabel": "接单就绪",
"blockedLabel": "接单受阻 ({count})"
},
"preview": {
"review": "预览设置更改",
"title": "应用前确认具体更改",
"description": "仅更改下列具名记录和字段，不会添加排班。未列出的配置及灰度比例保持不变。更改提交后可能分配等待中的会话。",
"noChanges": "没有可安全自动应用的更改。请在对应设置中选择客服组、路由或工作时段。",
"apply": "应用已确认的更改",
"create": "创建",
"update": "更新",
"notApplied": "未应用已确认的更改。",
"manageSchedules": "管理明确的工作时段"
},
"repairFields": {
"name": "名称",
"leader_user_id": "组长 ID",
"status": "启用状态（0 启用，1 禁用）",
"user_id": "用户 ID",
"team_id": "客服组 ID / 新组名称",
"team_ids": "路由客服组",
"service_status": "接待状态（0 空闲，1 忙碌）",
"auto_assign_enabled": "自动分配",
"max_concurrent_count": "并发会话上限",
"priority_level": "分配优先级",
"receive_offline_message": "接收离线消息",
"service_mode": "服务模式（1 仅 AI，2 仅人工，3 AI 优先）",
"rollout_percent": "Agent 灰度比例（%）",
"handoff_mode": "转人工模式（2 客服组队列）",
"fallback_mode": "回退模式",
"auto_handoff_on_failure": "失败时自动转人工",
"reply_timeout_seconds": "回复超时（秒）",
"max_steps": "AI 最大步骤数",
"channel_id": "渠道标识",
"channel_type": "渠道类型",
"ai_agent_id": "Agent ID / 新 Agent 名称",
"ai_agent_rollout_percent": "渠道灰度比例（%）",
"config_json": "渠道配置"
},
"repairWarnings": {
"schedules_unchanged": "未更改工作时段。请明确配置排班；非值班时段不是配置错误。",
"active_team_required": "请先在客服组设置中选择或启用客服组，再关联新记录。",
"disabled_configuration_preserved": "所选配置已禁用或灰度比例为零，已保持不变。",
"agent_team_selection_required": "请在 Agent 设置中选择目标客服组；未自动添加任何组。",
"channel_selection_required": "请在渠道设置中选择目标 Agent 和灰度比例。已保留现有渠道路由。",
"existing_configuration_preserved": "已保留现有配置。请在对应设置中检查剩余的就绪问题。",
"dispatch_failed": "更改已保存，但等待会话分配失败。请检查队列，不要重复应用修复。",
"readiness_refresh_failed": "就绪状态刷新失败。请重新加载诊断以查看当前状态；已提交的更改未回滚。",
"agent_publication_required": "创建渠道前，请先在 Agent 设置中发布目标 Agent。设置向导不会发布 Agent 或绕过发布要求。"
}
}
}