feat: harden support, localize knowledge and add operator availability [skip ci]
Source-only publication of reviewed commit 64e96a7f423673dc29ad56485be9fc79bce8af1c.
Passed in isolation: focused frontend/backend tests, race checks, TypeScript typecheck, lint, Go compilation, Flowgram build, and deterministic SDK build/tests.
Not accepted as a production release: Next.js export/native assembly remains blocked by environment memory limits; browser interaction and MySQL staging acceptance remain unverified. No production server, database/schema, runtime configuration, deployment, release tag, or workflow execution was performed.
Expected source tree: 0a4a7528e9.
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# AgentDesk
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<!-- Modified in the independent hardening fork; upstream notices retained. -->
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> Independent source snapshot with security and reliability changes. Read the
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> [hardening and upgrade notes](docs/hardening/README.md) and
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> [actual validation status](docs/hardening/VALIDATION.md) before deployment.
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English | [简体中文](README_ZH.md)
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An open-source AI Agent customer support system with knowledge-based answers, human handoff, ticket workflows, and self-hosted deployment.
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